When a PC is connected via broadband to the internet all day, a very cheap way of making telephone calls is via services like Skype. Not only can voice and video calls be made for free to fellow users. Skype even offers the facility to share the PC's screen, so that software problems, features, diagrams, etc. can be shared between the callers. All at no cost.
So for an SME with a large telephone bill, Internet Telephone is a way to significantly reduce those costs and improve the call experience with video and product demo's etc.
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