Transport/Delivery Restrictions and ERP Business Software
In to-days world of delivery lorry/van restrictions, that can be on - access times, vehicle weight/size, congestion charge zones, etc. How does a supplier organisation keep up to date, or even retain the necessary data on these restrictions, as imposed on individual customer delivery points?
The majority of older ERP/business systems struggle to hold such data in a manner or format convenient to the supplier and able to be seen and set by multiple departments that need or have access to such data.
A good ERP/business system will provide for this data to be held, accessible and changeable by each of the departments involved in the delivery process.
Part of the sales forces task in to-days environment should be to collect and enter the initial assessment of such restrictions into the business system when taking an order. Either, at an individual sales order level, or better still at the customer delivery point level. Then later on in the Sales Order completion process, the warehouse/delivery department can use this information to pack the product in such a manner as to meet weight/size restrictions and schedule a delivery time within the allowable time window.
This data should also be available for update by the Transport/Delivery department when a driver reports back that the data needs to be changed for some reason.
The complexity of this delivery restriction data at its simplest level need only be a text memo attribute held at the sales order or delivery address level. For other organisation more complex data structures may be required holding such details as lorry size, maximum cargo weight and size dimensions, etc.
If delivery forms a problem for an organisation at the moment then this problem will only grow in the years to come as more restrictions and congestion charge zones are imposed, making it all the more important that such data is held in the main business system.
The majority of older ERP/business systems struggle to hold such data in a manner or format convenient to the supplier and able to be seen and set by multiple departments that need or have access to such data.
A good ERP/business system will provide for this data to be held, accessible and changeable by each of the departments involved in the delivery process.
Part of the sales forces task in to-days environment should be to collect and enter the initial assessment of such restrictions into the business system when taking an order. Either, at an individual sales order level, or better still at the customer delivery point level. Then later on in the Sales Order completion process, the warehouse/delivery department can use this information to pack the product in such a manner as to meet weight/size restrictions and schedule a delivery time within the allowable time window.
This data should also be available for update by the Transport/Delivery department when a driver reports back that the data needs to be changed for some reason.
The complexity of this delivery restriction data at its simplest level need only be a text memo attribute held at the sales order or delivery address level. For other organisation more complex data structures may be required holding such details as lorry size, maximum cargo weight and size dimensions, etc.
If delivery forms a problem for an organisation at the moment then this problem will only grow in the years to come as more restrictions and congestion charge zones are imposed, making it all the more important that such data is held in the main business system.
posted by Bob @ 10:47:00 AM
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